What are the responsibilities and job description for the Branch Manager position at US Mortgage Corporation?
Branch Manager:
- Being held responsible for managing the day to day sales and operations of the entire Branch Office;
- Recruiting MLO(s) to sell the Loan products, as defined in this Agreement, offered by the Company, supervising existing MLO(s) (“Branch Office MLO(s)”) where deemed necessary by the Employer, and finding new sources of business for the Branch Office(s);
- Recruiting, developing, maintaining, training and supervising a sales force of MLO(s) and support staff to maximize Branch Office production and minimize risk;
- Recruiting and retaining sources of business such as realtors, financial planners, and any other referral and/or lead sources;
- Researching, developing and implementing marketing ideas taken from various marketing sources;
- Directly soliciting, originating and supervising to closing Closed-End Loans and Open-End Loans (collectively “Loans” or “Loan”) products, on behalf of the Company’s customers;
- Directly or indirectly negotiating or counseling applicants about Loan interest rates on a Loan application;
- Directly or indirectly representing to the public, through advertising or other means of communicating or providing information, including the use of business cards, stationery, brochures, signs, rate lists, or other promotional items, that such Employee can or will perform any of the activities of a MLO;
- Receiving, collecting and distributing information provided by the applicant to the Company’s Processing and Underwriting Department;
- Originating Loans only in the states where the Employee and the Branch Office from where the MLO works from is licensed, and ensuring all Branch Office MLO(s) do the same;
- Remaining familiar with and ensuring that all loans originated by and actions on behalf of the Employee and the Branch Office MLO(s) are handled/taken in accordance with the Company’s policies, guidelines, quality control, applicable federal, state, and local laws, and investor guidelines;
- Ensuring that all proper documentation is prepared, kept and maintained in accordance with all applicable laws, and is readily available for inspection at Company’s discretion;
- Informing the Company immediately of any and all events, incidents, occurrences, complaints, lawsuits, investigations, findings, or good faith concerns of illegal, improper, or unethical or other material information or matters concerning the Company and/or the Employee and/or the Branch Office MLO(s);
- Informing the Company of all Branch Office expenses in a timely manner in order to ensure prompt payment thereof and forwarding all fees, checks, deposits, etc. in the possession of Employee to Company’s Corporate Headquarters in a timely manner;
- Ensuring that all persons performing any services for the Company through the Branch Office are Company employees, properly licensed and registered, as applicable, and are approved to start by the Company and where applicable, approved by the Company to originate loans;
- Ensuring that all advertising and marketing is done only with the pre-approval of Company and that all telemarketing is performed in accordance with Company guidelines for use of the “Do Not Call” list and is in compliance with Federal and State rules;
- Ensuring that all websites or other social media used by the Employee and the Branch Office MLO(s) that relates in any way to financing residential real estate are approved by the Company prior to posting to/access by the general public;
- Ensuring that any and all email communications on behalf of Company and to any current and prospective Borrowers shall be sent from and directed through corporate email accounts only. Private email is not to be used for any official Company business;
- Ensuring that all Borrowers are advised of the most appropriate financing options, are not steered to products based on maximizing any compensation, and are only advised to close loans if there is a good faith basis to believe that the borrower will be able to re-pay the loan;
- Devoting his/her productive time, ability, and attention to the business of the Company and giving his/her best efforts and skills exclusively to the business and interests of the Company during the term of his/her employment with the Company.
