What are the responsibilities and job description for the Franchise Operations Manager position at USA Gomobile Inc?
Job Description
Job Description
Franchise Operations Manager – Automotive / Tire Industry MUST HAVE KNOWLEDGE ABOUT TIRES AND WHEELS
Location : Hillsboro, Oregon
Job Type : Full-Time, In-House
About GoMobile Tires USA
GoMobile Tires USA is revolutionizing the tire industry with a mobile-first approach, providing customers with convenient, on-site tire services. We empower franchisees to deliver exceptional customer service while driving business growth. As we expand our national footprint, we seek an Experienced Franchise Operations Manager to support our franchisees, optimize operations, and ensure brand consistency.
Position Summary
The Franchise Operations Manager will be responsible for overseeing and supporting franchise operations across multiple locations, ensuring compliance with company standards, driving operational excellence, and assisting franchisees in achieving profitability and growth. This role requires deep expertise in the automotive / tire industry, strong leadership skills, and the ability to work closely with franchisees to implement best practices.
Key Responsibilities
Franchise Support & Compliance :
Act as the primary liaison between GoMobile Tires USA and franchisees.
- Ensure franchisees adhere to brand standards, operational guidelines, and customer service expectations.
- Conduct regular site visits, performance evaluations, and audits to assess compliance.
Operational Excellence :
Develop and implement strategies to improve operational efficiency and profitability.
Business Growth & Performance :
Analyze key performance metrics and financial reports to identify areas for improvement.
Supply Chain & Vendor Management :
Work with suppliers and vendors to ensure franchisees have access to quality products at competitive pricing.
Problem-Solving & Issue Resolution :
Address franchisee concerns, operational challenges, and customer service escalations.
Qualifications & Experience
What We Offer
Company Description
Gomobile Tires is the largest privately owned mobile oil and tire franchise in North America. Our focus on providing on-site services for oil and tire changes has revolutionized the industry in supplying customer convenience. WE COME TO YOU
Company Description
Gomobile Tires is the largest privately owned mobile oil and tire franchise in North America. Our focus on providing on-site services for oil and tire changes has revolutionized the industry in supplying customer convenience. WE COME TO YOU