Patient Navigation Specialist II-Radiology-Clinical Services

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.

USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

This position is in radiology, based at the Strada Patient Care Center and will provide individualized assistance to patients, families, and caregivers to achieve patient-centered, evidence-based care; acts as a link between patients and care providers to facilitate radiological services and empowers patients to be an active part of the care team; works with patients to overcome obstacles to disease management by utilizing all available resources, both internal and external, to improve care outcomes; serves as Patient Navigation to USA Health Physician Group radiology services by providing information, support, encouragement and assistance to patients and family caregivers to overcome barriers in receiving care; stays abreast of all aspects of service line care and treatment methods; maintains navigation records in a timely manner using a database; maintains confidentiality and exhibits professional conduct when interacting with patients, family caregivers and medical professionals; Organize patient schedules and manage appointments to facilitate timely services; Facilitates scheduling of radiologic appointments; Works with radiologists and physicians with teleradiology including uploading images in PACS and sending out images to outside care providers.  Participates in service line performance improvement activities; regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.

High school diploma or equivalent and two years of related experience; or successful completion of a vocational program in a healthcare related field and one year of related experience. Higher education may substitute on a year-for-year basis for the required experience.

USA Health is an EO/AA employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally-protected basis.