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Advanced Office Clerk

USGP
San Diego, CA Full Time
POSTED ON 11/2/2024 CLOSED ON 11/8/2024

What are the responsibilities and job description for the Advanced Office Clerk position at USGP?

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Job Description

Job Description

Description :

To include but not limited to :

  • Greets patients / visitors at a front desk, information center or office setting.
  • Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
  • Arranges and schedules medical appointments and determines patient eligibility for services .
  • Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
  • Obtains updates and files medical records as needed.
  • Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
  • Ensures arrival of medical records prior to appointment(s).
  • Initiates and locates patient medical records as needed.
  • Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
  • Performs other administrative and clerical duties in support of the medical care and operational support.
  • Creates appointment schedules and templates in patient appointment computer system.
  • Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

Requirements :

  • Degree / Education : High School Diploma or GED Equivalent
  • Certifications in addition to Basic Life Support : Basic Life Support through the American Red Cross or American Heart
  • Experience : 1 year of medical office experience
  • Typing Speed : 50 WPM or greater - typing test certificate required
  • Less than 1 hour ago

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