What are the responsibilities and job description for the Customer Service Associate position at USLI?
USLI is seeking candidates to join our innovative and collaborative Instant Quote team, servicing incoming phone calls and web chats from brokers and agents. Candidates must be able to project the “USLI Experience” by providing excellent service and work effectively in a fast-paced environment. This position requires a positive and friendly attitude, a high service mindset, strong verbal and written communication skills and problem-solving capabilities. The ability to be assertive, multi-task and transition efficiently between tasks is required. Customer service experience or insurance experience preferred. Extensive training is provided. This position is part time, subject to a maximum of 29 hours per week, year-round. Starting hourly compensation will be $25.75 per hour. Part time team members are included in our profit-sharing program, are eligible for pay increases and year-end bonuses and can enjoy our community benefits such as free lunch and access to our state-of-the-art fitness center. Medical benefits are available to part-time employees who work 25 or more hours per week. We will work with your availability to create a set weekly schedule.
Interested applicants must be able to commute into our Boise, ID office.
At USLI, our goal is to strengthen our community and culture by representing all races, genders, religions and sexual orientations. We continue to move conversations about diversity, equity and inclusion forward to ensure every community member has a sense of belonging, a voice and a seat at the table.
Job Type: Part-time
Pay: $25.75 per hour
Expected hours: No more than 20 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work Location: In person
Salary : $26
