Medical Office Assistant, Ophthalmology

Medical Office Assistant, Ophthalmology

Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the fifth consecutive year, we invite you to continue your healthcare career with us at William P. Clements Jr. University Hospital. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

All full-time employees will have a robust benefits package including employer paid medical insurance. Children and family medical insurance plans are available at a cost to the employee. 

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/.

Job Summary

Job Duties

• Under general supervision of physician and/or nurse provides clinical support to various clinics' physicians and nurses in delivery of patient clinical care and administrative support.
• Performs procedures such as visual acuity, eye muscle balance, developmental and/or musculoskeletal screening. Draws blood specimens from patients and performs related clinical duties.
• Escorts or transports patients to exam or treatment rooms.
• Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as reports of diagnostic exams and medical records.
• Takes, records, and reports patient vital signs using medical equipment.
• Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning of all equipment.
• Serves as preceptor and resource for newly-hired medical assistants by actively participating in their integration and assimilation into the department.
• May provide occasional working supervision to non-licensed medical and/or clerical office support personnel.
• Functions as a clinic safety officer, verifying each employee's knowledge of fire safety and the evacuation plan for the work area.
• Responds to patient questions regarding their accounts, billing, and insurance.
• Documents patients care interventions and education in medical records.
• Performs variety of administrative/clerical duties, such as receiving and scheduling patient appointments, distributing mail, and preparing reports and correspondence. Ensures appropriate patient consent and authorization forms are obtained for research and/or medical treatment.
• Maintains current customer service, clinical, and technical skills by attending training programs and seminars to continue level of competency and ensure compliance with departmental policies and procedures. Maintains adequate stock of supplies as required for work area.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

Experience and Education

• High School diploma or equivalent.
• Certified in cardiopulmonary resuscitation (CPR) or Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC).
• Completion of Medical Assistant training in an approved program, or one (1) year experience patient care in a physician office practice.
• Will accept completion of EMT or Paramedic Training Program.

Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position.  Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons.  Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.

For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/

To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.