What are the responsibilities and job description for the HEAT Eligibility Worker position at Utah Community Action?
Utah Community Action of Salt Lake City, UT, is seeking to hire a part-time Eligibility Worker for our HEAT Program.
Come work for the agency that was just awarded Best of State 2024 for Best Public Preschool and 2022 Best Charitable Service Organization
The Eligibility Worker position earns $18.80/hour based on experience and credentials. We also offer generous benefits, including health, dental, vision, a flexible spending account (FSA), a Health Savings Account (HSA) with up to a $2,500 match, a 401k plan with a 5% match, short and long-term disability, accident insurance, life insurance, 11 paid holidays, paid time off between Christmas and New Year's, paid time off (PTO), and an hour of paid time on Fridays for self-care.
The Eligibility Worker is responsible for determining client eligibility for HEAT utility and water assistance in accordance with Federal, State, and Utah Community Action policies and procedures. This position provides quality services to customers, referring to outside agencies as needed and offering education in budgeting and energy-saving measures. Must monitor caseload regularly to ensure services are provided promptly. HEAT staff may be assigned to assist in other program areas, such as editing and mentoring. As agency representatives, they are responsible for providing exceptional customer service and advocating for clients using a trauma-informed, client-centered approach.
QUALIFICATIONS
- High School Diploma or GED
- MS Office experience
PREFERRED QUALIFICATIONS
- Associate's Degree
- Bachelor's Degree
- Bilingual (Spanish or Arabic preferred)
PHYSICAL DEMANDS
This job requires mobility and physical dexterity, as well as the ability to read, focus, organize, recall, and retain information. Physical demands include sitting and/or standing for extended periods of time, bending, lifting approximately 40 pounds, and regular use of the telephone, copier, fax, and computer.
WORK SCHEDULE
The typical work schedule is 8:30 am - 1:30 pm Monday through Friday, and the work site is located in Salt Lake City.
READY TO JOIN OUR NONPROFIT TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this entry-level job in social services, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Utah Community Action is an Equal Opportunity Employer and the agency prohibits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex (including conditions of pregnancy), marital status, familial status, sexual orientation, gender identity or any other protected- group status.
Salary : $19