Front Desk Associate

This position is responsible for making reservations, assisting guests, answering correspondence, providing exceptional customer service.

Responsibilities:

• Answer calls, send/reply to emails, and makes reservations.
• Maintains arrival, departure & guest lists
• Checks guests in and out, assist guests as needed
• Clean lobby and office areas
• Coordinate housekeeping list with housekeepers, special guest request. Etc.
• Receive and process payments, prepare daily audit reports
• Maintain petty cash account
• Monitor for 3rd party reservations and cancellations
• Other duties as assigned