Field Service Technician

Valco Melton, a world leader in adhesive application, fluid handling, and quality assurance systems, is seeking a Field Service Technician to join our Field Service team in the Greater Chicago area.

The Field Service Technician will install, repair, and service Valco Melton's adhesive dispensing and quality assurance systems at customer sites. The Technician will also advise and train customer personnel in the operation of Valco equipment. Applicants must have general technical aptitude, ideally some prior experience working with machinery, and will need to work off of engineering drawings and electrical and pneumatic schematics.

This position will be based out of a home office in the Greater Chicago area, but approximately 80% of time will be spent traveling to and working at customer facilities out of town. The majority of this travel will be overnight trips to other states. This role will also entail working 2 weekends per month, on average.

In addition, travel may include occasional international trips to Canada.

This position will offer extensive opportunities for overtime and double time. With base salary overtime, potential earnings can range from $70,000 to $95,000 annually.

Specific Responsibilities:

• Provide service and customer support during field visits or dispatches.
• Carry out all on-site installation, repair, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Produce timely and detailed service reports.
• Determine customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers through high-quality work and winning customer service attitude.

Minimum Qualifications:

• High school diploma or equivalent; OR certification/diploma from relevant trade/vocational school.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Working knowledge of electrical and/or pneumatic control technology.
• Ability to work flexible hours and adapt to changing work schedules.
• Class 3 driving license and fluency in English.
• Ability to lift loads of ~50 pounds.

Preferred Competencies:

• Business-level Spanish (preferred).
• Knowledge of single- and three-phase power connections.
• Ability to navigate/program PLC/CNC equipment.

Benefits Package:

• Medical, dental, and vision insurance.
• Vacation and personal time.
• 401(k) with employer match.
• Profit-sharing program.
• Paid parental leave.
• Dependent care FSA.
• Employer-paid life insurance.
• Free short-term disability insurance.
• Professional development assistance.
• Employee assistance program.
• Free on-site fitness center and exercise amenities.

Job Type: Full-time

Pay: $70,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Salary : $70,000 - $95,000