Retail and Merchandising Assistant

ROLE DESCRIPTION

Retail and Merchandising Assistant

ROLE SUMMARY

The Retail and Merchandising Assistant strengthens school spirit and community connections by supporting school store-related functions. This position works hand in hand with the Retail and Merchandising Coordinator to help manage the merchandise that is sold through the various Eagles Nest retail store channels (storefront, online store, and mobile trailer) and works with parent volunteers to maintain store operations. A focus on excellent customer service is a must. On occasion, evening work is required to support signature school events.

Valor Christian High School is a decidedly Christian, college preparatory school whose core values honor a biblical foundation. Valor employees are faith-centered, joy-filled believers who are active in a local, Christian church. They are both called and committed to the school’s vision and mission and seamlessly integrate faith into their daily work. You will be most successful if you have a true servant’s heart, a teachable spirit, a love for the Lord Jesus Christ, and a commitment to the school’s beliefs and values. 

RESPONSIBILITIES

Possess and Model a Growing Relationship with Christ

• Pursue full devotion to Christ and live a life that reflects that authenticity
• Model the fruits of the spirit in communications, relationships and daily work
• Demonstrate teachability and a willing heart for service
• Embody others-centered, servant-leadership in all interactions

Demonstrate Trustworthy Commitment to Valor Christian High School

• Accept and uphold Valor’s values and beliefs as found in the Statement of Beliefs, Christian Community Policy, and Valor Culture Document
• Accept and abide by all affirmations in Valor’s Annual Statement of Commitment
• Be relationally involved in the life/lives of our students with a heart of service and mission
• Seamlessly and deliberately integrate Biblical truth and Christian values into daily work

Support Store Operations and Events

• Maintain regular retail store hours and support special hours during key activities and signature events throughout the school year
• Assist with intake and organization of merchandise,
• Follow inventory processes, ensuring that all items are properly accounted for in the online inventory system and accurately ticketed
• Assist with developing space-efficient and inviting merchandise displays and keep them stocked and organized
• Identify and help train parent volunteers to participate in-store operations, such as maintaining inventory, replenishing displays, filling online orders and serving customers during weekly store hours
• Assist with the periodic review of inventory to identify opportunities for improved selection and promotion of merchandise
• Assists with online store order fulfillment

Serve Wholeheartedly as an Exceptional Teammate

• Uphold and embody Valor’s culture as set forth in the Valor Culture Document
• Model servant leadership, grace and love in all relationships and interactions
• Develop relationships with colleagues with goals of teamwork, relational unity and spiritual growth
• Provide team support regarding all matters, processes and initiatives
• Demonstrate loyalty to teammates in action and word
• Assist Team members to facilitate school-wide wins

Demonstrate a Commitment to Fulfilling Valor’s Vision and Mission

• Assume collaborative responsibility for Operating Plan Goals and Fiscal stewardship
• Be a ‘culture- keeper’

Demonstrate a Commitment to Growth

• Participate in Valor Team meetings, Chapel and weekly meetings with Team/Supervisor
• Demonstrate teachability and receptivity to feedback
• Pursue professional/personal/spiritual growth and development
• Participate in the broader ministry of Valor by contributing of time, talent and treasure beyond assigned role responsibilities

RELATIONSHIPS

• Serve as part of the Marketing and Communications team
• Interacts with students, parents, alumni, faculty and staff

RESULTS

• Achieve measurable customer engagement and brand awareness that aligns with Marketing and Communications strategy
• Help Valor achieve its annual Net Promoter Score goal and favorable word-of-mouth referrals
• Build credibility within and beyond the Marketing and Communications team, evidenced by collaboration with various departments

EDUCATION, EXPERIENCE, AND REQUIRED COMPETENCIES

• Bachelor’s degree in business, marketing or a relevant field is preferred, but not required
• 1–3 years in retail sales preferred, but not required
• Previous Eagles Nest volunteer experience helpful, but not required
• Proficiency with Mac computers, Microsoft Office, Google Suite (mail, docs, drive, calendar), internet purchases and customer database systems
• Familiarity with point-of-sale and online eCommerce systems such as Shopify
• Demonstrated ability to learn new software programs
• Ability to work occasional evening hours in support of school events is required

PHYSICAL DEMANDS

The same basic physical demands described here are the same for all employees to successfully perform the essential functions of their jobs. Employees must periodically lift and/or move up to 25 pounds and could occasionally be required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close and distance vision, color vision, peripheral/depth perception and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics are varied and include classroom, office, and outdoor events while performing the essential functions of this job. The noise level in the work environment is also varied.

POSITION TYPE: A: Student-facing position. Traditional school calendar. August - May

HOURS PER WEEK: Part-Time, Non-Exempt. (15-20 hours per week) Occasional evening and weekend work required as needed.

SUPERVISOR: Retail and Merchandising Coordinator

PAY RANGE: $18-$20/HR

START DATE:  August 1, 2023

Salary : $18 - $20