What are the responsibilities and job description for the Store Manager position at Value City Furniture?
At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Store Manager is critical in ensuring we meet that goal. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.
Why you'll want to join our team:
- Generous quarterly bonus structure aligned with sales
- Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
- Comprehensive medical, dental, and vision benefits & 401K plan
- Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
- Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like:
- Owns store P&L, driving income goals through managing sales and expenses
- Leads the team by providing leadership, direction, and continued development
- Hires, trains, and retains the highest quality team members who exhibit our values
- Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
- Ensures all lineup changes and sell thru strategies are executed
- Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
- Ensures the use of world class processes in the store
- Drives high performance culture, focused on the results of a highly functioning team
- Develops others through hands on coaching
- Ensures a deep talent bench by developing internal talent and attracting external talent
- Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
- Trains the team and maintains standards in the areas of cycle counts, accounting, and merchandising procedures
- Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
- Leads change efforts within the store, conforming to shifting demands and timelines
- Meets store visit expectations set by the Market Leader
What will help you succeed:
- Bachelor's degree or equivalent combination of education and experience
- 3 years of retail leadership experience
- Ability to effectively prioritize and adapt in a fast-paced sales environment
- Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
- Proficient using business related technology systems
- Track record of servant leadership; serving others and putting team goals first
- Owners' mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
- Proactive approach; identifies and solves problems
- Experience managing change in large and complex environments
- Ability to break down complex ideas and communicate them in simple and easy to understand ways
- Demonstrated ability to coach and develop others to higher levels of performance
- Demonstrated ability to drive results in a leadership role
- Desire to continuously improve
