What are the responsibilities and job description for the Automotive Service Center Manager position at Valvoline Instant Oil Change?
Geared for the Driven!
Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? PM Lube, LLC, a franchisee of Valvoline Instant Oil Change (VIOC), is hiring Service Center Managers. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone. Our mission is to “Change Lives through Service,” and that starts with our people.
What you'll do:
As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You’ll be on the move, interacting with your team and customers to find the best solutions for their vehicle’s needs while building loyalty. You will also be responsible for your team members’ success. If you are ready to take the initiative, we’re here to help you put your career on the fast-track to success.
The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met.
-Responsible for inventory, labor management and financial performance of the service center
-Mentor, lead and train the team to optimize their development
-Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers
-Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
-Provide superior customer service leadership
-Build trust and win repeat, loyal customers
-Two years of hands on automotive experience is required
How you'll succeed:
-You are friendly and willing to work as part of customer-focused team
-Have effective interpersonal, oral communication skills
-Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
-Knowledge of cash handling, facility and safety control policies and practices
-Reliable transportation to and from work
-Ability to occasionally lift up to 50 pounds
-Be able to stand for extended periods of time and climb stairs
-Have full mobility and are able to twist, stoop and bend
-High school diploma or equivalent
Benefits include:
-Competitive pay bonus potential!
-Paid on-the-job training, based upon a nationally awarded training program
-Leadership development
-We promote from within– 95% of upper management started in an entry level position
-Tuition reimbursement
-Paid vacation and holidays*
-Medical, dental, and vision insurance
-Paid Life insurance
-Matching 401(k)*
-Employee referral program
-Safety shoes offered through the company
PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against based upon disability.
Job Type: Full-time
Pay: $38.00 - $81.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Safety is always top of mind for Valvoline Instant Oil Change SM (VIOC), and we want you to know that we are working hard to protect our team members and our guests with our stay-in-your-car oil change process plus added measures that align with the CDC.
Work Location: One location
