Leasing Manager

Van Metre is seeking a Leasing Manager at Woodland Park Apartments in Herndon, VA. Our Leasing Managers take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. Leasing Managers build our teams of Leasing Consultants and play a vital role as the face of our communities. Our leasing team members are key contributors to the company's success and we're here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks.

As Leasing Manager, you will be responsible for the day-to-day oversight of the leasing staff. You will also assist with all leasing duties related to the property, including maximizing occupancy, scheduling appointments, securing rentals, and promoting resident retention.

Responsibilities:

• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Inspect vacant apartments and report needed repairs to service team in order to maintain exceptional product quality
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
• Some additional accounting responsibilities, including auditing applicant accounts and crediting accounts for leasing specials
• Assign leasing staff to act as the point of contact for designated areas of the property
• Conduct leasing team meetings and develop a strategy for achieving occupancy targets
• Participate in the hiring and development of leasing team members
• Reinforce adherence to internal company policies
• Review:
• The daily activities of the leasing team
• Upcoming occupancy trends to ensure readiness to fill upcoming vacancies
• Competitor properties in order to identify market trends and implement appropriate specials and features
• Serve as manager-on-duty, in the absence of the Property Manager and Assistant Property Manager
• Other sales, customer service, supervisory, and property-related tasks, as needed
  

Requirements:

• Minimum 2 years leasing experience preferred
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Weekend work is required
• Prior managerial experience preferred
• Bilingual preferred
  
  

Competencies:

• Aptitude for working with people
• Professional demeanor and attitude
• Customer service skills
• Verbal and written communication skills
• Sales and goal orientation
• Time management and prioritization skills
• Social media skills
• Leadership focus and teambuilding skills
  
  

Compensation and Benefits information: Van Metre offers excellent benefits, and a work environment that fosters and rewards excellence. We also promote work/life balance, including a robust Employee Wellness Program. We encourage employees to make full use of vacation and other company-paid leave to refresh their bodies and minds.

• Base Salary: $25.00-$27.00 per hour (Pay is commensurate with experience, education, training, and skills)
• Annual Bonus Potential: $5,000 annually, paid quarterly
• Renewal and Leasing Commissions
• Leasing Manager Bonus Potential: $500 per month
• Paid Time Off: 14 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Holiday Break, Day off for Annual Physical, Day off for your Birthday; comprehensive parental and bonding leave
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
• Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members.
• Professional Development: tuition reimbursement; company paid certifications, memberships, and licensures; mentoring programs; growth paths; regular performance evaluations and training opportunities
• Discounts: Rental and Van Metre Home purchase discounts; employee discount through Walker Title Company, Employee discount through Walker Title Company
  
  

Van Metre Core Values

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company's founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company's emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the "Van Metre" signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.