Multi-Site Service Manager

At Van Metre, we believe that each employee contributes directly to our growth, success and culture, and are seeking a candidate who loves to challenge themselves and work with others to fulfill this role. Van Metre has a Multi-Site Service Manager position available to work on site at our Hunter's Ridge Apartments in Fayetteville, NC, The Villagio Apartments in Fayetteville, NC, and Stone Gate Apartments in Spring Lake, NC!

The Multi-Site Service Manager will oversee 431 units and manage 7 Maintenance Technicians. In this role, you will be responsible, under the direction of the Property Manager and Director of Facilities, for the overall management of the apartment complex and all areas related to the day‐to‐day maintenance operations of the residential community. 

Essential duties include but are not limited to:

• Manage maintenance team members
• Electrical, plumbing, carpentry, appliance repair and painting
• Organize and Manage the different programs required by State and Federal Jurisdictions
• Meet with and direct contractors as needed
• Work closely with the Property Manager to ensure all areas of the property are maintained to the Van Metre standards.
• Manage the facility side of the budget.
• Repair and treat structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
• Keep informed of pending vacant units and schedule all the vendors for the make ready process.
• Manage the daily flow of service requests.
• Submit the required weekly reports to the corporate office
• Have a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systems
• Responsible for managing and carrying out 24 hour emergency maintenance schedule
• Schedule and complete preventative maintenance program
• Coordinate special projects as directed

Requirements:

Service Manager must maintain a professional and courteous manner with residents, visitors, contractors and fellow employees. Service Manager must have the necessary skills to effectively complete tasks outlined above. One must have the ability to follow oral and written instructions and be able to maintain effective and cooperative working relationships.

Education/Qualifications:

• 3 years' of maintenance experience or valid training
• Prior supervisory experience required
• Universal CFC Certification required
• CPO Certification preferred
• Strong understanding of appliance, electrical and plumbing repair
• Basic knowledge of HVAC and electrical circuitry
• Current on OSHA, building and safety standards
• Provide own basic tools and be knowledgeable and skilled in the safe use and maintenance of tools
• Valid drivers’ license

Some weekend work is required.

Van Metre Mission Statement

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned over the years since the Company’s founding in 1955, of providing top quality homes, investment properties and services to our customers and clients. The Company’s emphasis on integrity, professionalism and philanthropy ingrained by our founder Albert G. Van Metre, Sr. has garnered trust and respect in the Washington, D.C. area and beyond. It is critical to our future that we maintain that reputation and assure that Van Metre Companies continues to excel in real estate development and construction and in the management of apartment, retail and office investment properties, as well as in the provision of mortgage and related services. It is the task of our dedicated, energetic, and involved professionals to advance our ability to set the benchmark for luxury living and refined commercial development. The capstone of our mission is to make the “Van Metre” signature an icon for elegant residential communities, and industry leading condominium and apartment communities, as well as Class A neighborhood retail centers and office developments.