What are the responsibilities and job description for the Operations Coordinator position at Varney Agency Inc?
Description
Varney Benefits Advisors is seeking an Operations Coordinator to join our Scarborough, Maine team.
Essential Position Functions:
- Consults with clients ensuring client satisfaction and delivery of exceptional service in a timely manner
- Set up and manage Benefit Admin Process for clients
- Set up and manage user access with various carrier portals
- Set up licensing for Benefit side of business
- Research, demo & implement & maintain Account Management System for Benefits
- Work closely with Accounting to ensure commissions are able to be processed and variances are monitored
- Develop process to best utilize Zywave for compliance updates and informational client email blasts
- Assist in formatting client marketing spreadsheets; template creation and maintenance; design and implement quoting process
- Other technology-based solutions associated with Varney Agency
Requirements
- Excellent communication, presentation, and writing skills
- Excellent organizational skills
- Strong analytical capabilities required
- Skilled in time management and prioritizing projects
- Excellent Excel and MS Office skill set including proficiency with spreadsheets, formulas and algorithms
- Computer proficiency and technical aptitude with the ability to utilize MS Word, Excel, Power Point, Internet and audio-visual equipment are essential
- Strong project and team management/leadership skills and experience; ability to manage several complex projects simultaneously while working under pressure to meet deadlines
- Valid Maine Driver's license required along with clean driving record