Patient Care Attendant

Job Summary:

• Assist DVMs and other hospital staff by providing direct care and maintenance of kennel, hospital and surroundings, feeding and general husbandry of hospitalized or boarding pets.

Knowledge, Skills and Abilities: 

• Must treat animals with care and respect and work well with them.  
• Must enjoy keeping pets and kennels clean.  
• Must enjoy speaking with clients
• Must be able to work alone

Education and Experience:

• High school diploma or equivalent.  

Physical Requirements:

• Dependable attendance is required.
• Any allergies to animals must be controllable through medication.
• Must be able to lift 40 pounds.
• Must be willing to work long or irregular hours under pressure conditions.
• This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day.
• Visual acuity sufficient to maintain accurate records, recognize people and understand written directions.
• Ability to speak and hear sufficiently to understand, give information in person and over the telephone.

Duties:

The following is a partial list of essential job responsibilities.  This list may be revised at any time and additional duties not listed here may be assigned as needed.

• Client Relations
• Nursing Care
• Housekeeping and Maintenance of Hospital  
• Data entry

Client Relations:

• Agree to incorporate the principles of the VCA Mission Statement, Three Steps of Service and VCA Standards of Client Service in their daily job performance.
• Demonstrate excellent relations with clients/pets over the phone, in waiting or exam rooms, and kennel.  

Nursing Care:

• Compassionate nursing care is the tope priority for all patients.
• Keep kennels clean, orderly and free of odors.  

Feed patients as scheduled.

• Exercise (walk) patients.
• Ensure the comfort and cleanliness of hospitalized or boarding pets.
• Bath or clean pets immediately that become soiled with urine, blood or feces.

Housekeeping and Maintenance of Hospital:

• Stock supplies as needed.
• Keep the exterior of the hospital clean and orderly and free of feces.
• Janitorial care of the hospital facility
• Make certain entire hospital including treatment, surgery, kennels and runs are kept extremely clean through the day (so that a client could come back and see his/her pet without any notice.)  This includes your own clothing and appearance.
• Advise Medical Director or Technical Supervisor of any conditions that are unsafe including unrecognized hazards or infractions of safety rules. 

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com