Client Service Representative (CSR)

VCA Noah's Place Animal Medical Center
2050 62nd Ave N, St. Petersburg, FL 33702

Are you passionate about animals and people? Looking for a career where you can grow, be part of a supportive team, and make a real impact every day?

Come join us at VCA Noah’s Place Animal Medical Center—a well-loved, AAHA-accredited animal hospital in the heart of St. Pete!

Why Join the VCA Family

At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the clients and patients you serve.

What You’ll Do:

As a Client Service Representative, you're the first face clients see—and the voice they hear—when they walk in or call. You’ll help create a smooth, welcoming experience for pets and their people. No two days are the same, and that’s part of the fun.

You’ll be:

• Welcoming clients and helping them check in/out

• Answering phones and scheduling appointments

• Supporting our medical team behind the scenes

• Explaining services and handling payments

• Helping keep the hospital clean, organized, and stress-free for pets

• Educating pet owners on things like flea prevention, heartworm care, and wellness plans

Why You’ll Love It Here:

We’ve been serving the Pinellas County community since 1997 and take pride in combining high-quality veterinary care with a laid-back, team-focused culture.

Benefits You Actually Want:

• Medical, dental & vision coverage

• Paid vacation, holidays & parental leave

• 401(k) with matching contributions

• Big-time pet care discounts

• Free mental health support

• Career development & tuition assistance

• Scholarship opportunities (for vet tech school & more!)

• Opportunities to give back to local shelters

What We’re Looking For:

• Previous experience in customer service (retail, food service, vet clinic, etc.) is a plus—but not required

• You’re outgoing, reliable, and ready to be part of a tight-knit team

• Strong multitasker with great communication skills

• Comfortable around animals and passionate about their care

• Able to work a flexible schedule including weekends and some holidays

Sound Like You?

Whether you're just starting your career or looking to grow in the veterinary field, we’d love to meet you. This is more than just a job—it’s a chance to build something meaningful while learning skills that last a lifetime.

Apply now and let’s talk!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com