What are the responsibilities and job description for the Front Desk Receptionist position at Vein & Vascular Institute?
Benefits:
Responsible for greeting incoming patients and visitors, answering busy phone system, filing, perform data entry and complete other various front office duties in a fast paced, customer-oriented, Vascular specialist practice.
Responsibilities
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
Responsible for greeting incoming patients and visitors, answering busy phone system, filing, perform data entry and complete other various front office duties in a fast paced, customer-oriented, Vascular specialist practice.
Responsibilities
- Schedule new patients for appointments, recall appointments, confirm scheduled appointments and monitor ‘no-show’ appointments in an efficient and productive manner
- Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person, and retrieve calls from answering service.
- Greet and identify patients and visitors with a smile as they enter the office in reference to the daily schedule and obtain all required documentation
- Provide and collect all necessary patient information and documentation. Request and/or scan appropriate insurance cards and identification cards. Review all forms for completion and refer patients to the website for remote access to forms. Verify that all consent forms are signed, dated and witnessed appropriately prior to procedures. Provide patients with separate document to collect email addresses for email blasts. Enter all patient demographics in EMR accurately, prepare charts and monitor daily patient flow with a team-oriented attitude
- Daily financial responsibilities include collecting applicable outstanding balances or new payments, reconciling front desk financial transactions with a high degree of accuracy, and batching out credit card machine
- Verify insurance eligibility, retrieve referrals and/or test results from other physician offices and facilities for physician and ultra-sonographer
- Travel to satellite offices weekly
- Maintain strict confidentiality and adherence to HIPAA and OSHA guidelines
- Perform other related duties as assigned*
- Polite, upbeat, and professional attitude when dealing with patients and co-workers
- Excellent oral and written communication skills
- Good Telephone Etiquette
- Proficient data entry skills
- Ability to multi-task seamlessly
- Good time management skills
- Must be energetic and a team player
- Must have an understanding of medical insurance; including practice participation and member benefits
- High School Diploma or Equivalent Required
- Medical receptionist: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Salary : $17 - $19