QUALITY MANAGER

Job Description

Plans, coordinates, and directs quality control program designed to ensure continuous quality of products consistent with established standards by performing the following duties personally or through subordinate supervisors.

Key Responsibilities

• Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
• Formulates and maintains quality control objectives complementary to industry policies and goals.
• Creates and implements inspection criteria and procedures.
• Facilitates airline audits.
• Interprets quality control philosophy to key personnel in organization.
• Coordinates objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Provides inspection activity for product throughout service cycle.
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Analyzes and interprets test data from quality checks on warranty items to determine cause and corrective action, and codes work orders as to responsibility and work to be performed.
• Maintains and revises accordingly the quality control procedure manuals.
• Analyzes and interprets new manual revisions and revises test records accordingly.
• Works with vendors to insure quality of all purchased parts for company use.
• Creates and directs environmental test functions.
• Designs and implements quality control training programs to key personnel in conjunction with managers.
• Coordinates, assists and manages quality audits from customer’s representatives.
• Investigates and adjusts customer complaints regarding quality.

Abilities & Qualification

• Ability to coordinate and work well with other departments and individuals within organization.
• Have strong team orientation.
• Proficiency in computer skills (MS Work, Office, Excel).
• Ability to read, write and understand English and computer literacy is required.
• Have strong communication and interpersonal skills.
• Willing to learn and self motivated.
• Good attitude and always have service mind.
• Ability to work overtime, shift/weekends when needed.

Education

Bachelor’s degree (B.A./B.S.) or equivalent; or four or more years related experience and/or training; or equivalent combination of education and experience. Minimum 6 years’ experience working with FAA.