What are the responsibilities and job description for the Veterinary Receptionist position at Veneta Veterinary Hospital?
Job Summary:
Our Receptionist Team works together in managing our front desk on a daily basis and performing a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our hospital. You will welcome and greet clients who come to our hospital. You will coordinate front-desk activities, including scheduling appointments, answering and redirecting phone calls in addition to triaging patients over the phone. We are a high volume hospital which can lead to a fast paced environment. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Duties:
- Greet and check-in clients and their pets with a warm and friendly demeanor
- Schedule appointments and maintain the appointment calendar
- Answer phone calls, emails, and other inquiries from clients
- Collect and record patient information, including medical history
- Maintain cleanliness and organization of the reception area, waiting room, and exam rooms
- Process payments for services rendered and handle billing inquiries
- Coordinate prescription refills and communicate with pharmacies as needed
- Provide general information about pet care, including nutrition, vaccinations, and preventative treatments
Skills:
- Excellent communication skills, both verbal and written
- Proficient in using computer systems for scheduling appointments, maintaining records, and processing payments
- Familiarity with laboratory procedures and sample collection techniques
- Understanding of basic pet care practices and animal husbandry principles
- Knowledge of veterinary terminology and common medical procedures
- Ability to multitask in a fast-paced environment while maintaining attention to detail
This is a full-time position with competitive pay. We offer opportunities for career growth within our organization.
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Veneta, OR 97487 (Required)
Work Location: In person
Salary : $16 - $18