What are the responsibilities and job description for the SAP Technical writer position at Verastro?
Job Title: Senior SAP Technical Writer
Experience: Minimum 5 years
Location: Sacramento, California(Hybrid)
Position Overview:
We are seeking a highly experienced Senior SAP Technical Writer with a proven track record of creating and managing high-quality documentation for complex SAP modules, processes, and products. The ideal candidate will have deep expertise in translating technical SAP concepts into clear, concise, and user-friendly content for diverse audiences.Key Responsibilities
- Author, update, and maintain comprehensive documentation, including user manuals, release notes, training materials, online help, and procedural guides for SAP solutions.
- Simplify complex SAP functionalities and configurations into well-structured, audience-appropriate content for end-users, administrators, developers, and stakeholders.
- Collaborate extensively with SAP consultants, developers, functional teams, project managers, and QA teams to gather technical details and ensure documentation accuracy.
- Conduct rigorous reviews and edits to ensure all content meets clarity, accuracy, consistency, and style guidelines.
- Integrate feedback from SMEs, end-users, and leadership to continuously refine documentation quality.
- Ensure documentation is always aligned with the latest SAP releases, patches, and business process updates.
- Manage comprehensive documentation libraries using version control systems and Content Management Systems (CMS).
- Oversee localization workflows, collaborating with translation teams to support global deployment.
- Handle multiple documentation projects end-to-end while meeting strict timelines.
- Design and deliver training plans, instructional content, and knowledge transfer materials tailored for different SAP user groups.
- Conduct live and virtual training sessions, providing expert-level guidance to users and support teams.
- Drive change management initiatives through clear communication, effective documentation, and training strategies.
Required Skills & Qualifications
- 5 years of proven experience as an SAP Technical Writer.
- Strong understanding of SAP modules (e.g., FI/CO, MM, SD, PP, HCM, or S/4HANA).
- Proficiency with documentation tools (e.g., MadCap Flare, RoboHelp, Adobe FrameMaker, Confluence, SharePoint).
- Experience with version control systems (Git, SVN) and CMS platforms.
- Exceptional written and verbal communication skills; ability to simplify technical details for varied audiences.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Familiarity with localization, translation, and internationalization standards.