What are the responsibilities and job description for the Business Transformation Senior Manager position at Verizon?
When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing...
We are pleased to announce an opportunity to help transform how Verizon operates and creates disruptive advantages. Come join our Business Transformation team to reimagine how we work and break the mold to improve the customer experience and accelerate business outcomes.
As a transformation leader you will lead cross-functional teams to think broadly and boldly about the future state and what must be true to enable it. Primary responsibilities include designing and delivering transformational solutions that can scale across our business leveraging new approaches to our people and processes, supported by the best technology.
This high-profile position has an incredible vantage point at the intersection of business, technology, and customer experience. You will be working with business unit leaders, technology leaders, and functional teams to design and execute our ambitious transformational strategy.
You'll need to have:
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
What you'll be doing...
We are pleased to announce an opportunity to help transform how Verizon operates and creates disruptive advantages. Come join our Business Transformation team to reimagine how we work and break the mold to improve the customer experience and accelerate business outcomes.
As a transformation leader you will lead cross-functional teams to think broadly and boldly about the future state and what must be true to enable it. Primary responsibilities include designing and delivering transformational solutions that can scale across our business leveraging new approaches to our people and processes, supported by the best technology.
This high-profile position has an incredible vantage point at the intersection of business, technology, and customer experience. You will be working with business unit leaders, technology leaders, and functional teams to design and execute our ambitious transformational strategy.
- Delivering big ideas as well as transform them into scalable programs.
- Developing strong partnerships with every team you interface or collaborate with.
- Leveraging data in all your approaches.
- Leading transformational initiatives with cross-functional teams from multiple business units.
- Coaching and developing the cross functional team while continuously raising the bar on delivery excellence.
- Identifying obstacles and roadblocks and proactively developing approaches to overcome them.
- Performing quantitative and qualitative analyses.
- Leveraging change management best practices to mitigate resistance.
You'll need to have:
- Bachelor's degree or four or more years of work experience.
- Six or more years of relevant work experience.
- MBA or advanced degree.
- Experience in consulting, developing strategy, and/or change management.
- Good interpersonal, communications and presentations skills.
- Experience in problem solving and decision making, with the ability to identify risks and assess solutions.
- Experience in analytical, critical thinking and outstanding quantitative skills.
- Experience in facilitating cross-functional discussion and driving alignment.
Where you'll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
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