Director, Product Operations & Launch

$125,000 - $140,000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

The Director, Product Operations and Launch is a results-oriented technology leader who is responsible for driving our overall go-to-market process, streamlining operations and working within Product Management and across functions to deliver on strategic objectives. This is a really important role for the company.  It’s a great opportunity to have a big impact by ensuring that we set clear success metrics for our launches, and then have the plans in place to ensure we achieve them.  This is a great role for a hands-on contributor who is able to work on a wide variety of operational projects.  This position will work with a range of stakeholders including CEO, Executive Leadership, Development, Sales, Marketing, Customer Support and Professional Services and will forge key relationships with all Product Management personnel. The Director, Product Operations and Launch drives change at the individual, team and organizational levels through the adoption and continuous improvement of new processes, tools, and metrics.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

·       Ensures product organization is setting clear goals for product launches, is adhering to our best practice launch processes, and we are not replicating mistakes of the past.

·       Be the focal point for all product launches, and reporting to CEO and Executive Team on launch goals and status.

·       Drives continuous improvement of our company-wide go-to-market process, working with all departments to execute and deliver value to our customers

·       Collaboratively defines and manages execution of cross-functional projects

·       Works with stakeholders across the organization to coordinate plans and share information

·       Develops and maintains launch roadmaps, calendars, and other representations of product management strategy

·       Accomplishes operational goals by scheduling and assigning tasks and following up on work results

·       Assesses Product Management operational performance, identifies improvements, and identifies levers to accelerate changes to process

·       Challenges team members to use a disciplined approach for driving consistently excellent product releases

·       Fosters teamwork and adherence to new operating norms

·       Anticipates and identifies issues that inhibit adoption of best practices or realization of business value and provides recommendations to address roadblocks and areas of opportunity

·       Comply with all company policies and procedures.

·       Ensure all other team deliverables and tasks are completed on time and to high standards

·       Other duties as assigned by the VP, Product Operations

Salary : $125,000 - $140,000