Dental Receptionist /Dental Insurance Specialist

Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be responsible for providing exceptional patient service while managing the front desk operations. This role requires a strong understanding of medical terminology, health information management, and proficiency in computerized systems to ensure efficient patient flow and record-keeping. Dental insurance utilization, pre-authorization and application is critical.

Duties

• Greet patients warmly and manage the check-in and check-out process.
• Schedule appointments and maintain an organized calendar for the dental office.
• Handle patient inquiries and provide information regarding services and procedures.
• Collect and verify patient information, including insurance details and medical history.
• Maintain accurate records using electronic health record (EHR) systems.
• Process payments and manage billing inquiries with professionalism.
• Collaborate with dental staff to ensure smooth operations within the office.
• Submit insurance claims, input insurance payments, call insurances to determine reasons for non-payment and appeal insurances for collection of payment.
• Uphold confidentiality of patient information in compliance with HIPAA regulations.

Qualifications

• Previous experience in a front desk or medical administrative support role, preferably in a dental or medical office setting.
• Strong knowledge of medical terminology and health information management practices.
• Proficiency in using computerized systems for scheduling, billing, and patient records management.
• Excellent communication skills with a focus on patient service and satisfaction.
• Ability to multitask effectively in a busy environment while maintaining attention to detail.
• Familiarity with hospital or dental office procedures is preferred but not required.
• A positive attitude, strong work ethic, and ability to work collaboratively as part of a team.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• On-the-job training
• Paid time off
• Retirement plan

Education:

• High school or equivalent (Preferred)

Experience:

• Dental/ Medical Reception: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Los Alamos, NM 87544 (Required)

Ability to Relocate:

• Los Alamos, NM 87544: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $20