Financial Crimes Investigator

REQUIREMENT DETAILS

Job Title: Fraud Investigator – Payments & Financial Crimes

Pay rate: $54.57/hr on W2

Duration: 12 Months contract with possible extension / conversion to perm

Location: Alpharetta, GA

Hybrid 3 Days a Week Onsite

What You'll Do:

• Investigation and resolution of identified and reported fraud. This includes performing a wholistic review of transactions, account profile, client behaviour, and mitigating risk. Remediation and reporting required aligned to the product and regulatory association.
• Fraud Investigator will function as a liaison with Global Financial Crimes unit and additional stakeholders amid the referral process for regulatory reporting requirements.
• Ensuring timeliness with required EWS/Zelle reporting standards and requirements
• Efficiently manage caseload conducting timely outreach to clients and conducting interviews to understand the fact pattern where necessary
• Proactively identify recovery efforts from reported fraud transactions to recuperate losses
• Collaborates with Fraud Strategy on re-occurring fraud themes and assist on proposed decisions and action to be taken as a result of any fraud investigation
• Ability to describe basic fraud and case resolution decisions in clear and understandable language to internal clients
• Demonstrate ability to build and maintain strong working relationships with internal and external clients and act as a liaison in a professional manner with internal business units
• Prepare and document review findings in a concise, understandable manner for written communication to the appropriate parties
• Adheres to departmental and corporate policies to ensure guidelines are followed and executed in accordance with management's expectations.

These skills will help you succeed in this role:

• Experience in a financial crime role 4 years' Superior analytical, critical thinking and decision-making skills utilizing data extraction
• Understanding of payment fraud, fraud schemes, common scams, and conducting payment fraud investigations.
• Superior time management and organizational skills to balance investigative efforts with client outreach and timely follow up to gather details
• The ability to research and respond to various methods of Debit card related fraud
• Preform research regarding fraudulent authorizations and take actionable steps to recovery fraudulent transactions and mitigate reputational and financial risk.
• Ensure proper case documentation and reporting
• Knowledge of BSA/AML requirements, suspicious activity reports, and other applicable regulations
• Excellent written and verbal communication skills
• Detail oriented with the ability and desire to work in a team environment

Even Better If You Have:

• Previous financial crime working experience
• Understanding of financial services industry products and processes
• Understanding of fraud and security issues within the banking and finance industry
• Previous experience working within a client service/hospitality based role
• The candidate must also be proficient working with Excel, Access, Business and PowerPoint

Job Type: Contract

Pay: $54.57 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Alpharetta, GA 30005 (Required)

Work Location: In person

Salary : $55