What are the responsibilities and job description for the Realty Connection Specialist position at Veterans United Home Loans?
As a Realty Connection Specialist, you support the home shopping process by pairing pre-qualified buyers with Real Estate Agents within the Veterans United Realty (VUR) Network. You answer general inquiries about VUR and the home buying process, while abiding by company and industry guidelines prohibiting any discussion of loan terms.
Job duties will vary upon assignment but may include:
Take pre-qualified leads and partner home buyers with a realty partner within the network. Act as the first point of contact for buyers over the phone, addressing general inquiries about the process and connecting buyers with the appropriate Real Estate Agent in the VUR Network, while abiding by company and industry guidelines prohibiting any discussion of loan terms.
Ensure all needs are met and each homebuyer is receiving excellent customer service by assigning pairing files to an Agent Development Coach for review and follow-up.
We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We’ll also want to know that you can demonstrate these attributes:
Strong interpersonal communication skills (written and verbal).
Exemplary customer service skills.
Excel in fast-paced, results-oriented environment.
Thrive in a highly cooperative work setting.
1 year(s) of customer service experience.
Real Estate licensed or become licensed upon employment.
Learn more:
- Glassdoor
- Careers
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.
