What are the responsibilities and job description for the Veterinary Receptionist position at Veterinary Practice Partners?
5280 Veterinary Care is hiring a full time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
- Paid time off. Take the time you need to recharge.
Salary: $20.00 - $21.00 per hour, determined by the candidate's skills, experience, and qualifications.
Schedule: Flexible Monday through Saturday. Tues, Weds, Fri open 8-6, Mon and Thurs 8-8. Saturday 8-4. Needs to be able to work opening or closing shifts, rotating Saturday (every other week).
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About 5280 Veterinary Care
We are located in fast growing, beautiful urban Denver. Our hospital serves our community with pride and passion, and we are focused on making sure our hospital has the right tools to allow our doctors and staff the ability to provide excellent service and care. Our vision and primary goal are to provide all our beloved patients and clients with gold standard veterinary care. We pride ourselves in healthy, clear communication with both our clients and our staff. As a hospital, we center our focus on our internal culture to ensure we provide our team with a positive, healthy, safe, and supportive working environment
Salary : $20 - $21