What are the responsibilities and job description for the Front Desk Receptionist position at Veterinary Services?
Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while managing the front desk operations efficiently. The ideal candidate will possess excellent communication skills, a strong customer service orientation, and the ability to multitask in a fast-paced environment.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage incoming calls, voicemail and emails.
- Maintain an organized front desk area, ensuring it is tidy and presentable.
- Schedule appointments.
- Handle clerical tasks such as filing, creating client charts, sending faxes.
- Process payments for products and services.
- Respond to inquiries from clients and provide information about services offered.
Skills
- Strong clerical skills with attention to detail.
- Experience with front desk operations in a professional setting.
- Familiarity with phone systems and effective communication techniques.
- Exceptional customer service skills with a focus on client satisfaction.
- Competent in computerized systems for scheduling and record keeping.
- Strong administrative abilities, including filing and processing payments.
- Computer literacy with Google Suite of products
- Excellent time management skills to prioritize tasks effectively.
Join us as we strive to provide exceptional service while fostering a positive work environment. Your contributions will be vital in ensuring smooth operations at the front desk.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $16 - $20