Director (Human Services)

Position: Clubhouse Director (Human Services)- Full Time

Location: Northampton, MA

Hours: 40 hours per week

Schedule: Monday - Friday 8am-4pm; occasional weekends, holidays, and evenings

Summary:

• The Clubhouse Director is responsible for the daily operations of the program.  This position requires the ability to lead a diverse team while overseeing staffing, utilization, funding requirements, regulations and accreditation, and implementation of state and agency policies and procedures. Lead program team meetings, ensure program documentation and file requirements are complete and meet funding source requirements by utilizing Credible, other EHR, Virtual Gateway, etc.

Qualifications:

• Bachelor’s degree with 3-5 years of related or lived experience; 5-7 years’ experience overseeing program operations, budgets, and supervising staff can be substituted for a degree
• Experience working in mental health field preferred; recovery and psychiatric rehabilitation preferred 
• Demonstrated proficiency in financial management and the use of Microsoft Word, Excel, email, and internet. 
• Organizational skills, creative abilities, and excellent written and oral communication are a must.  
• Exercises sound judgment in problem solving, prioritization and multitasking. 
• Development of strong relationships with all key stakeholders (members, member families, peers, subordinates, superiors, funding sources, employers, communities, etc.)
• Must have a valid driver's license, good driving record and a reliable vehicle
• Must be able to travel within the region to access residential settings, employers, offices, and community organizations

“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”

EXCELLENT BENEFITS FOR ELIGIBLE EMPLOYEES INCLUDE:

• Competitive Pay with Promotional Opportunities
• Strong focus on work/life balance
• Medical, Dental, & Vision Insurance
• Health Savings Account
• Health Care and Dependent Care Reimbursement Accounts
• 403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)
• Company-paid disability insurance, life insurance, and AD&D insurance
• Generous Paid Time Off & Sick Time
• 11 Paid Holidays Per Year
• Tuition Scholarship Program
• Professional and personal growth opportunities
• Employee Assistance Program for employees and loved ones
• Preferred ratings for home, renters’, pet, and auto insurance
• Fitness and Weight Loss program support 

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

 Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.