MANAGER - CREDIT

The primary responsibility of the Manager - Credit is to manage all operations for assigned department.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

• Manages assigned operational functions within the department consistent with the strategic plan and vision for the department, the division and The Venetian Resort.
• Manages and monitors fiscal budget, operations of assigned department(s) and marketing strategies to produce both short term and long-term profitability for The Venetian Resort.
• Manages the delivery and measurement of guest service within assigned department(s) consistent with the company’s core service standards and brand attributes.
• Provides superior customer service and leadership in anticipating the credit needs of changing customer demographics within the dynamic hospitality and gaming environment.
• Manages Casino Credit responsibilities and duties to include; creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies, legal requirements.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• 2 years’ experience as a casino credit executive or credit authorizer.
• Must have prior supervisory experience.
• Must be proficient in the ACSC Credit software, as well as Microsoft Outlook, Excel, and Microsoft Word.
• Must be able to obtain and maintain a valid Nevada Control Board Gaming registration, Alcohol Awareness Card and any other certification or license, as required by law or policy.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.