What are the responsibilities and job description for the Outreach Coordinator- Bilingual (Travel Required) position at Village Care?
Outreach Coordinator -Bilingual Cantonese/Mandarin/Spanish (Travel Required)
112 Charles Street, New York, NY 10014
VillageCareMAX is looking for a motivated individual for this Full-Time role to provide assistance to members in coordinating services. The Outreach coordinator's primary focus is to ensure that our community of members complete their preventive care exams and assist in scheduling those exams. Outreach Coordinators will handle all outbound communications to our members via phone calls and mail correspondence.
Some of your daily activities will include handling all incoming telephone calls and answering questions for members and providers, and assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care. You will contact members and engage in QA conversations/questions.. You will inquire if members had Preventive care exams and contacts providers to confirm appointments. You will assists members in arranging appointments with physicians and other health care providers and coordinates pick up /drop off transportation to and from scheduled appointments.
We would like to speak to those who have 3 years job related experience. Excellent communication skills, organizational skills and problem solving will be vital to this position. Bilingual in Cantonese, Mandarin or Spanish Required. Must be able to travel to monthly events.
There are many benefits to working for VillageCare. If you are someone who enjoys highly competitive compensation and benefits package, a 403(b) retirement plan and much more than we would love to speak with you! VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care. VillageCare is a Drug-free workplace. Equal Opportunity Employer
Salary : $25 - $28
