What are the responsibilities and job description for the Guest Experience Associate position at VIO Med Spa?
Company Description
VIO Med Spa is an innovative leader in the medical spa industry, known for delivering high-quality products and results-driven health and beauty transformations. As a national brand, VIO Med Spa is committed to providing exceptional services to guests, regardless of their location. Our highly educated expert team of medical professionals and practitioners focuses on creating individualized health and beauty plans to meet each guest's unique needs. VIO Med Spa continuously incorporates cutting-edge technologies and therapies in wellness and aesthetics to help guests feel great and look amazing.
Role Description
This is a full-time on-site role for a Guest Experience Associate located in Houston, TX. The Guest Experience Associate will be responsible for ensuring an exceptional guest experience through effective communication, customer service, and performing receptionist duties. The role includes managing reservations, assisting guests with their needs, and ensuring a welcoming environment.
Qualifications
- Strong Communication and Customer Service skills
- Experience in enhancing Guest Experience and handling Receptionist Duties
- Proficiency in managing Reservations and scheduling appointments
- Ability to work efficiently in a fast-paced environment
- Strong problem-solving and organizational skills
- Previous experience in the wellness and beauty industry is a plus
- High school diploma or equivalent; additional certifications in hospitality or customer service preferred