What are the responsibilities and job description for the Client Service Rep position at Virtual?

Vaco is hiring a Client Service Rep located in West Palm Beach.

Hours are Flex - 7AM-6 : 30PM (8 / hour day) – depends on assigned region
Hybrid Customer Service 80% and Sales 20% role
Servicing existing accounts
Base plus bonus offered
This role is relationship based and not transaction based. The role will be from cradle to grave with each client and candidate needs the ability to maintain and cultivate the relationship

Overview

Call on current clients / business

Handle client calls, questions and concerns

Source leads and cold call new clients / businesses

Strong follow up to clients on product needs

Cultivate long-lasting client relationships

Answer any product details; concerns; overcoming objectives

Achieve goals monthly and yearly

Cross-sell products when applicable

Ensure high level of customer service

Remain knowledgeable of products and classes offered

Go the extra mile” to drive sales and exceptional service

Skills :

Responsible; respectful; and resourceful employee

Able to multi-task; yet focus on the task-at-hand with great detail and accuracy

Strong command of the English language; both verbal and written

Bilingual is a plus but not required

Strong written and verbal communication

Outgoing and personable

High attention to details

Proficient Microsoft Office skills

New college grads welcome

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