What are the responsibilities and job description for the Key Account Specialist position at VirtualVocations?
A company is looking for a Key Account Specialist (Remote) to manage client accounts and ensure customer satisfaction.Key ResponsibilitiesServe as the primary point of contact for selected clients and monitor contract performanceManage commercial aspects of contracts, including identifying business development opportunitiesReport on project performance to senior management and achieve client retention targetsRequired QualificationsAssociate degree or equivalent relevant experience (required)Bachelor's degree (preferred)3 years of experience in a customer care representative or administrative role (required)Proficiency in computer software such as Word, Excel, and OutlookAbility to manage and coordinate multiple projects in a fast-paced environment