What are the responsibilities and job description for the Loan Counselor position at VirtualVocations?
A company is looking for a Loan Counselor responsible for collecting delinquent loan payments to minimize delinquencies and foreclosures.Key ResponsibilitiesContact borrowers in early stages of delinquency to remedy defaultsEnsure adherence to regulatory requirements for the collections processCreate and mail loss mitigation letters and financial packages as requested by the borrowerRequired Qualifications, Training, and EducationHigh school diploma (or equivalent) requiredPrevious experience in mortgage loan servicing desiredPrevious experience in collections and / or default servicing desired