What are the responsibilities and job description for the Reimbursement Case Manager position at VirtualVocations?
A company is looking for a Reimbursement Case Manager to provide support for patients, caregivers, and healthcare providers.Key ResponsibilitiesServe as an expert on reimbursement and assist patients with eligibility, program enrollment, and access to therapiesEstablish and maintain relationships with patients, payers, and healthcare providers while providing ongoing supportDocument case statuses and communicate patient benefits while adhering to program guidelines and policiesRequired QualificationsAssociate or Bachelor's degree preferred, or a minimum of 4 years of relevant customer service experienceKnowledge of medical insurance terminology and reimbursement processesStrong organizational skills and ability to work in a fast-paced environmentProficient with Microsoft productsEmpathetic listening skills to effectively interact with patients and providers