What are the responsibilities and job description for the Client Success Representative position at VirtueRN?
Company Description
VirtueRN is a healthcare technology company providing an integrated workflow solution that enhances care coordination between hospice, PACE, and facility partners and their DME suppliers. Our platform streamlines patient care by offering tools for order entry, contract management, and invoicing, delivering an end-to-end workflow for improved efficiency.
Job Description
This is a full-time on-site role as a Client Success Representative at VirtueRN in Chapin, SC. The Client Success Representative will be responsible for ensuring customer service, sales, and training to support home medical equipment and hospice provider client's and promote successful product adoption. HME Intake and/or Billing experience is preferred. Qualified candidates outside the local area may be considered for a remote option.
Qualifications
- Strong customer service and communication skills
- Ability to build and maintain client relationships
- Strong computer skills, with experience navigating software solutions
- Self-starter with excellent problem-solving and decision-making abilities
- Knowledge of healthcare industry practices and regulations
- Hospice or HME care coordination experience is preferred
- Brightree experience is preferred
- Flexibility to work a non-traditional schedule (e.g. 10am-7pm shift, ET)
Benefits
- High Speed Internet (Remote Option)
- Accrued Paid Time Off (PTO), with 6 paid holidays and a floating holiday
- Paid Healthcare package
- Dental, Vision, and Supplemental Insurance, including HSA/FSA, options
- 401k Available
It is the policy of VirtueRN not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. All hiring decisions are based on the needs of the business at the time of job posting.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Chapin, SC 29036
Salary : $50,000