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CCAAS Business Analyst

Visionary Innovative Technology Solutions LLC
New York, NY Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the CCAAS Business Analyst position at Visionary Innovative Technology Solutions LLC?

  • Proven experience as a Business Analyst, preferably in a contact center or CCaaS environment.
  • Strong knowledge of Genesys CCaaS or similar contact center solutions.
  • Excellent analytical and problem-solving skills.
  • Proficiency in documenting business requirements and process flows.
  • Strong communication and interpersonal skills.

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