Assistant General Manager (AGM)

Vitality Bowls is a leading Superfood café with locations across the country. The company has an amazing opportunity with benefits and room for growth for Assistant General Managers to bring positive energy and excellent customer service in the Pleasant Hill area. The company is fast-paced and exciting, and we take pride in offering the best cold pressed juices, açaí bowls, smoothies, soups, salads and panini’s in the industry. Our Assistant General Managers lead an energetic and talented team to bring healthy food and beverage alternatives to the community. The team has a passion for customer service that inspires our guests to become lifelong friends.

We are looking for leaders with some leadership experience in the Restaurant industry and a willingness to work at any of our locations in the Danville area. The ideal candidates will have outstanding leadership and customer service skills.

Summary/Objective

The position is responsible for the various tasks involved in the overall operation of the store, including measuring business trends and maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of merchandising and inventory control.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensures that each guest receives outstanding guest service by providing a guest-friendly environment, including greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all other components of guest services.
• Recruits, trains, develops and communicates with all staff as well as assesses performance on a regular basis.
• Implements and maintains guest service standards.
• Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
• Plans and assigns daily goals, tasks and assignments.
• Ensures proper completion through follow-up. Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Assists in adjusting strategies.
• Maintains adherence to all company policies and procedures.
• Manages all office tasks, including management of funds and media, receiving, inventory and payroll.
• Performs any other duties as assigned by GM.

Competencies

• Problem Solving/Analysis.
• Leadership.
• Teamwork Orientation.
• Customer/Client Focus.
• Iniative.
• Time Management.
• Communication Proficiency.
• Technical Capacity.

Supervisory Responsibility

This position manages all employees of the department and is responsible for leadership of the employees within its department.

Required Education and Experience

High school diploma or equivalent.

Preferred Education and Experience

Some experience in the customer service industry.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Restaurant: 1 year (Required)
• quick serve: 1 year (Required)
• Leadership: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $20 - $22