IT Support Specialist

Job Summary :

Provides support in all areas of elevator operations resulting from the purchases and sales of commodities from contract to settlement and OneWeigh systems support.

Essential Job Functions :

• Establish and maintain a positive and effective relationship with the system users to create a strong business partnership.
• Fully understand all aspects of elevator and cross country invoicing and trade support functions and the corresponding systems.
• Have a solid understanding of all trading platforms, grain positions and the impact to the P & L each trade operational task has.
• Train users on the use of the software products and processes.
• Ensure period end processing is completed accurately and timely.
• Provide various information, as needed, to the business managers, and corresponding management team, to effectively analyze the results of business operations.
• Participate in periodic on-call rotations.
• Work proactively to ensure all policies are followed.
• Learn and effectively utilize all applicable operational systems.
• Provide support for testing of new system enhancements.
• Support Viterra’s current operational improvement initiatives and identify additional opportunities to increase business efficiencies and customer / supplier interface.

Other Job Functions :

Qualifications / Education / Experience / Skills :