What are the responsibilities and job description for the Supervisor, Care Coordination position at Viva Health?
VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, is seeking a Supervisor of Care Coordination in Birmingham, AL!
VIVA HEALTH knows that nursing and social work are not just jobs, they are a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours. This way you can do what you love and can take care of the people you love! We also offer a great benefits package including tuition reimbursement for employees and dependents, 401(K), paid parental leave, and paid day for community service, just to name a few!
VIVA HEALTH is the first and only Alabama-based plan to be named an overall 5-out-of-5 Star Medicare Advantage Plan. Our employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team!
The Supervisor of Care Coordination will supervise the day-to-day operations of a team of employees and will support staff by providing operational oversight and clear objectives and goals for the department. This position is responsible for caseload reviews and supervisory visits for the team. This position is also responsible for visiting provider offices to develop partnerships with providers and office staff. This position will carry a partial caseload as needed. This position is responsible for ensuring employees have supplies and other resources needed for the team to perform essential job functions. This position will travel to locations within the relevant service area through a reliable means of transportation insured following Company policy. This position has occasional work-from-home opportunities.
REQUIRED:
- BSW from an accredited program of social work or a degree in Nursing from an accredited program of professional nursing
- Three years of experience in medical or behavioral health case management
- Current RN or LBSW license in good standing with the appropriate State of Alabama Board
- Valid driver's license in good standing
- May require significant face-to-face member contact with duties regularly performed away from the principal place of business
- Willing to submit to vaccine testing and screening
- Ability to manage and direct staff in a positive and effective manner
- Demonstrate excellent oral and written communication skills as well as a thorough knowledge of medical terminology
- Working knowledge of health-related service delivery systems
- Ability to analyze varied environmental factors concerning recipients’ well-being
- Highly motivated, goal-oriented, and willing to work to satisfy department goals when required
- Ability to be flexible and accommodate shifting priorities
- Ability to perform day-to-day responsibilities with minimal supervision, exercise independent judgment, and maintain confidentiality
- Strong presentation skills
- Basic computer skills
PREFERRED:
- BSN, MSW, or other clinical fields
- Five years of experience in medical case management
- Current RN or LGSW license in good standing with the appropriate State of Alabama Board
- Certified Case Manager
- Proficient in the use of Microsoft Office Suite of products such as Word, Excel, and PowerPoint
- Experience with maternity care coordination and working with the Alabama Coordinated Health Networks (ACHN)