What are the responsibilities and job description for the Dispatch Operations Coordinator position at Vivalon?
Join the dynamic team at Vivalon as we grow in Northern CA. Vivalon has been voted the best non-profit in Marin for 2022. Also recognized as one of the Best Places to work in the North Bay, we offer a dynamic team-oriented environment where we get to make a positive impact on people’s lives every day.
We are looking to hire a Dispatch Operations Coordinator. This person will be responsible for the coordination of the daily operational activity of Vivalon’s Contract Transportation Services for our North Bay routes. Key focus areas are dispatch communication with drivers; communication with agencies/program staff/client guardians; queue log maintenance; and preparation of reports. The position will be based in San Rafael but may require some driving to Santa Rosa as business requires.
The following skills and experience are qualifications for this job:
- Scheduling, dispatch, or equivalent environment; transportation experience is desired.
- Working knowledge of scheduling and dispatch software (or equivalent) and dispatch procedures
- Able to provide leadership and direction for co-workers as needed.
- Able to ensure compliance with internal policies and procedures and federal, state, and local regulations.
- Able to skillfully assess client needs, co-worker availability, and traffic and routing issues in providing direction and instruction to drivers.
- Able to apply sound judgment in a fast-paced and quickly-changing environment, while managing multiple tasks, coordinating between multiple individuals, and maintaining a high standard of accuracy.
Compensation and Benefits
- $25 - $30/hour depending on experience.
- We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off and holidays, and more.
Vivalon is an equal-opportunity employer and actively encourages applicants from diverse backgrounds to apply. We do not discriminate on the basis of age, race, gender, sexual and or ethnic identity or any other consideration made unlawful by federal, state, or local laws.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $25 - $30