What are the responsibilities and job description for the Dispatcher position at Volkswagen of Stamford?
J OIN THE WINNING TEAM AT VOLKSWAGEN OF STAMFORD
Looking for an ambitious, highly motivated person for our growing service department. Personable, outgoing, and friendly attitude is a must. The Dispatcher plans and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs.
RESPONSIBILITIES:
Dispatch work to technicians and assist in various ways to ensure efficient and maximum work flow of the service department.
Review appointment load needed with Service Advisors
Flag hours on completed repair orders
Review parts and authorization holds daily.
Review hard copies turned in by technicians to ensure that assigned work has been completed properly
Review technician cause and corrections on repair orders
Complete a dispatch log daily and turn into Service Management at end of shift
Delegate and monitor shop equipment
Qualifications:
- Previous automotive whole/retail experience
- Previous auction experience preferred
- Organized and focused individual
Requirements:
- Prior auto dealership lot/car wash experience a plus
- Current/valid driver’s license with clean driving record for last three years’ minimum
- Ability to drive multiple types of vehicles including automatic and manual transmissions
- Ability to safely maneuver vehicles into/out of tight/small spaces
- Able to work outdoors in all types of weather conditions
- Demonstrated ability to work independently and efficiently with the ability to work as a team
- Effective verbal communication skills with customers, co-workers and management
- Excellent work ethic; honesty, integrity, respect for our clients and their vehicles at all times
- Desire to work in a fast-paced environment
WHAT WE OFFER
Depending on your employment status, you may be eligible to receive the following:
- Medical Dental and Vision
- 401K Plan Plus Company Match
- Competitive wages
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Long term job security
- Discounts on products and services
- Career advancement opportunities, promote from within
- ASE and state inspection certification reimbursement and all training expenses paid to further your career
- Continued education, manufacturer hands on and web based training