Sports Product Director

Company Description

More than 450,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.

Volo is a movement—for people and by people who want to connect more meaningfully to each other.

More Than a Job

• Annual company events such as Summit Retreat & Volo Games Field Day
• Healthcare and 401k benefits available
• Free sports leagues & events
• Company Memorabilia
  
  

Proof We Are Awesome

• Ranked Among Inc - 5000 Fastest Growing Companies
• Serving more than 45,000 kids in free youth programs
• Over 450,000 Adult Participants Nationwide
• 8 City Markets & Counting...
  
  

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

Salary Range: $65,000 - $75,000

Job Description

When you accept a position with Volo you’ll be joining a passionate, driven group of innovators within the social sports industry. We are looking for natural leaders with an all-hands-on-deck, not afraid to roll up their sleeves, kind of attitude.

If you’re ready to embark on a career that will impact your life and your community while having lots of fun in the process--keep scrolling!

All Sports Products

• Responsible for overall product quality control
• Be accountable for quality across all youth and adult products
• Curate appropriate league experience to match league needs
• Manage the development and presentation of staff and volunteer training
• Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
• Spearhead league audits & evaluations
• Develop relationships with current and future league & bar venues
• Track the needs of each site including improvements
• Sport team merging & scheduling
  
  

Part-Time Staff Management

• Manage all part-time staff, including Sports Commissioners
• Identify opportunities to develop skill sets with individual team members
• Meet regularly to coach and teach all part-time staff
• Actively pinpoint stretch assignments to provide real-time opportunities for learning
• Foster an environment of praise, and constructive feedback for improvement
• Act as escalation contact for part-time staff members
• Handle new team member screening & onboarding
• Recruit, hire, schedule and evaluate excellent part-time talent to run our leagues and events
• Lead initiatives for engagement and support- including pre-season training, mid-season check-ins, and end of season celebrations
• Provide staff & volunteer feedback, review & analysis
• Responsible for a strong and exciting office culture
  

Customer Service

• Resolve any emerging problems that our customers might face with accuracy and efficiency
• Anticipate and provide proactive solutions to prevent problems from arising in the future
• Act as escalation point for player, parent, partner, and volunteer inquiries
  
  

Public & Private Relationship Management

Develop relationships with current and future league venues

• Track the needs of each site including improvements
• Obtain permits for current and new locations
• Facilitate partnerships with community organizations, sponsor bars, neighborhoods, and potential funders
  
  

Fundraising & Development

• Support youth program funding opportunities
• Execute fundraising activities with the support of league hosts
• Expand Kids Foundation activations leveraging part-time staff
  
  

Qualifications

MUST-HAVES

• Minimum of 4-8 years of professional experience
• Ability to work nights and weekends
• Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
• Excellent written and verbal communication skills
• Dynamic personality interested in working in, and contributing to, a fun and active sporting environment
  
  

“WOW” US WITH ...

• Experience in sport or event management and/or business development capacity
• Proven ability to manage a team
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.