What are the responsibilities and job description for the Medical Assistant position at Volunteers Of America, Utah?
Job Description
Job Description
Description :
Benefits : Approximate benefits package value : $21,000
Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%).
Employee Assistance Program for all employees
33 paid days off : 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service.
Sick and vacation time accrue hourly per pay period.
50,000 in employer-paid life insurance; additional coverage available.
1,200 annual employer contribution to your Health Savings Account (paid quarterly).
Employee Referral Program including cash bonuses and paid time off.
Volunteers of America, Utah provides community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. In alignment with our mission, VOA Utah encourages individuals with lived experience to apply. We recognize that a person’s life experiences can provide firsthand knowledge relevant to being successful in the work that we do.
Position Summary
Under the supervision of agency prescribers and VP of Clinical Services, the Medical Assistant / Care Coordinator performs routine administrative and clinical support functions to assist the prescribers including : answering phones, scheduling appointments, assisting clients in tracking their medication, give client injections, and complete lab draws. The Medical Assistant / Care Coordinator also supports clients primary care and behavioral health needs by linking clients to internal specialists and external service providers to support their recovery.
Essential Duties
Act as a support person for the APRNs and Psychiatrist across multiple treatment teams.
Manage the providers’ appointment schedules to capacity and eliminate no-shows.
Track clients’ medications and assist in completing patient assistance applications.
Facilitate medication refills when needed and appropriate through Order Connect.
Provide medication injections, and draw labs on a weekly basis.
Obtain client weight, height, blood pressure at assessment, discharge, and at 6 months intervals (or more frequently under direction of prescribers).
Engage and build rapport with clients, assist with referrals to services and resources including primary care, mental health treatment, addiction treatment, recovery support, employment specialists, housing specialists and other social supports.
Coordinate care with existing internal and external providers at the point of admission, discharge and level of care changes. Make referrals to PCPs when needed.
Demonstrate the ability to communicate effectively on the phone, in writing and via email, as well as the ability to exercise discretion on sensitive and confidential matters.
Maintain records according to requirements, completing all documentation and billing in a timely manner, and in compliance with professional standards.
Maintain professional boundaries and client confidentiality at all times.
Attend work in office on a punctual, regular, and predictable basis.
Requirements : Qualifications
Successful completion of an Accredited Medical Assistant program and a High School diploma or GED equivalent
Ability to draw labs
Ability to handle complex administrative tasks in a behavioral healthcare setting
Knowledge of Microsoft Office Suite
Knowledge of multiple phone line system
Ability to communicate effectively with staff and clients
Experience in an outpatient mental health setting preferred
Work is generally performed in an office environment, must sit for extended periods of time
Some light lifting, no more than 25 lbs. may be required
Must pass pre-employment drug test.
Must be at least 21 years of age, possess a current driver’s license, have a good driving record and be insurable on the agency liability policy.
Must pass Utah DHS - Office of Licensing background screening for those working with vulnerable populations.
Physical Demands
Move around the facility and interact with clients for extended periods of time.
Lift and carry 25 lbs.
Salary : $21,000
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