What are the responsibilities and job description for the Automotive Service Advisor position at Volvo Cars Gilbert?
Company Description
Volvo Cars Gilbert proudly serves Arizona with award-winning service and a wide selection of new and pre-owned Volvo models, as well as used vehicles. We make luxury vehicles accessible and affordable with significant savings available in our new car and pre-owned specials. Our factory-trained technicians provide Volvo maintenance, diagnostic, and repair services to the Phoenix area. As Maricopa County continues to grow, so does Volvo Cars Gilbert. We are a family-owned and operated Automotive Group committed to customer satisfaction and seeking exceptional talent to join us.
Role Description
This is a full-time, on-site role for an Automotive Service Advisor located in Gilbert, AZ. The Automotive Service Advisor will be responsible for coordinating vehicle maintenance and repair services, ensuring high levels of customer satisfaction, and providing excellent customer service. Day-to-day tasks include managing service appointments, communicating with customers about their vehicle needs, and working closely with technicians to ensure timely and efficient service.
Qualifications
- Knowledge in automotive maintenance and repair
- Strong focus on guest satisfaction
- Excellent communication skills
- Ability to work efficiently and effectively in a fast-paced environment
- Previous experience with a luxury/high-end automotive brand