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Customer Care Professional

VYSE Consulting Group
Miami, FL Full Time
POSTED ON 1/17/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Customer Care Professional position at VYSE Consulting Group?

VYSE is a marketing and consulting agency, based in Miami, that provides a fresh take and new perspective on sales, fundraising, and business development for some of the world's largest and most sophisticated companies and NGOs prominent in today's market.

Our company's brand is keen to building a strong and valuable future not only for our clients that we represent, but making sure our team is supported through mentorship and great leadership to achieve individual goals.

Get started with your new career and apply now!

  • Starting pay $14.00 an hour Performance bonus (Earn up to an average $18 an hour).
  • Opportunities to earn overtime pay
  • Paid training along with paid breaks
  • Comprehensive health and dental plan after 90 days
  • Interested in growing your career - Tuition Reimbursement program (available after being part of the HGS team for one year)
  • Opportunity for advancement - 90% of our management staff started their career as a Customer Service Representative

Along with a passion for helping people, we look for :

  • A high school diploma (or equivalent)
  • Ability to pass a company-paid background check and drug screening
  • Schedules : open 7 days a week, weekends and nights included
  • A hardwired internet connection in your work area
  • Basic understanding of financial terms (APR / Card benefits & usage etc.)
  • 1 year of customer service experience (Preferably in a call center environment)
  • Trained to handle multiple call types along with differing customer personalities
  • Job Type : Full-time

    Pay : $14.00 - $18.00 per hour

    Benefits :
  • 401(k)
  • Dental insurance
  • Health insurance
  • Tuition reimbursement
  • Schedule :

  • 8 hour shift
  • Monday to Friday
  • Supplemental Pay :
  • Bonus pay
  • Work Location : One Location

    Salary : $14 - $18

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