What are the responsibilities and job description for the Peer Support Specialist position at W&B Healthcare?
What You’ll Do
- Facilitate one-on-one and group interventions that promote self-worth, personal safety, boundary setting, and growth
- Support clients in developing recovery plans, Psychiatric Advance Directives (PADs), and Wellness Recovery Action Plans (WRAPs)
- Enhance clients’ coping, communication, and self-management skills
- Assist clients in system navigation, including advocacy, appointments, and benefit access
- Provide crisis and post-crisis support
- Assist with skill development in daily living, socialization, and symptom management
- Educate clients on available community resources and support re-entry following hospitalization
- Help clients manage appointments with mental health professionals
- Coordinate with interdisciplinary teams and participate in person-centered planning
- Respond as a first responder for crises on a 24/7/365 basis
- Maintain accurate and timely documentation in compliance with agency and Medicaid standards
Who You Are
- Lived experience with a mental health or substance use disorder
- NC Peer Support Specialist Certification
- High school diploma or GED
- Strong interpersonal skills to interact positively with clients and members of the treatment team
- Stable recovery and self-identification as a person in recovery
- Valid NC driver’s license
- Observational skills to interpret demeanor and spot signs of distress or crisis
- Ability to work flexible hours and in varied settings
- Compassion, resilience, and the ability to build trust with diverse populations
- Comfort working independently while staying connected to a supportive team
- Not a family member of the individual receiving services
Enjoy the best of both worlds! This hybrid role lets you stay connected in the community—where your impact matters most—while also joining us in the office occasionally for documentation, team collaboration, and staff support.
