What are the responsibilities and job description for the Dispatcher - Transportation position at wacoisd?
Job Title: Dispatcher - Transportation
Wage/Hour Status: Non-exempt/At-Will
Reports To: Manager - Transportation Operations
Pay Grade/Days: 309/212
Dept./School: Student Transportation Services
Date Revised: April 2024
Primary Purpose:
Wage/Hour Status: Non-exempt/At-Will
Reports To: Manager - Transportation Operations
Pay Grade/Days: 309/212
Dept./School: Student Transportation Services
Date Revised: April 2024
Dispatch drivers and buses. Montior and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes.
Qualifications:
Education/Certification:
High school diploma or GED
Valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements
Must be eligible to drive based on the Texas DPS School Transportation Guidelines
Must be 18 years of age
Special Knowledge/Skills:
Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate
addresses
Ability to read and understand documents including policies and procedures manuals
Ability to receive and give written and verbal instructions
Ability to pass U.S. Department of Transportation alcohol and drug tests and annual
physical exam
Excellent organizational, communication, and interpersonal skills
Experience:
One to two years of experience as a certified school bus driver
High school diploma or GED
Valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements
Must be eligible to drive based on the Texas DPS School Transportation Guidelines
Must be 18 years of age
Special Knowledge/Skills:
Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate
addresses
Ability to read and understand documents including policies and procedures manuals
Ability to receive and give written and verbal instructions
Ability to pass U.S. Department of Transportation alcohol and drug tests and annual
physical exam
Excellent organizational, communication, and interpersonal skills
Experience:
One to two years of experience as a certified school bus driver
Major Responsibilities and Duties:
Dispatch
1. Dispatch drivers and vehicles on a daily basis.
2. Monitor and respond to two-way radio communications.
3. Receive, record, and report driver and bus monitor absence calls.
4. Assign substitute drivers and monitors for morning and afternoon shifts as needed.
5. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
6. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed.
Other
6. Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations.
7. Serve as substitute bus driver as needed.
8. Follow district safety protocols and emergency procedures.
9. Work irregular hours as needed.
10. Demonstrate respect, be courteous to peers and visitors and assist fellow workers willingly.
11. Perform all other duties as assigned.
1. Dispatch drivers and vehicles on a daily basis.
2. Monitor and respond to two-way radio communications.
3. Receive, record, and report driver and bus monitor absence calls.
4. Assign substitute drivers and monitors for morning and afternoon shifts as needed.
5. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed.
6. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed.
Other
6. Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations.
7. Serve as substitute bus driver as needed.
8. Follow district safety protocols and emergency procedures.
9. Work irregular hours as needed.
10. Demonstrate respect, be courteous to peers and visitors and assist fellow workers willingly.
11. Perform all other duties as assigned.
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours
Mental Demands: Maintain emotional control under stress
Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching
Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis
Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours
Mental Demands: Maintain emotional control under stress
Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.
Non Discrimination Statement
The Waco Independent School District is an equal opportunity educational provider and employer who does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information or non-proficiency in English language skills in educational programs or activities that it operates or in employment matters. The District is required by Title VI and Title VII of the Civil Rights Act of 1964, as amended; Title IX of the Education Amendments of 1972; the Age Discrimination Act of 1975, as amended; Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act; and school board policy not to discriminate in such a manner.
For information about your rights or complaints regarding compliance with the nondiscrimination requirements of Title IX, please email titleixcoordinator@wacoisd.org or contact Waco ISD Assistant Superintendent of Human Resources at 254-755-9410 or Assistant Superintendent for Student Services and Support at 254-755-9417. For information or complaints regarding compliance with the nondiscrimination requirements of Title VI and Title VII, as amended, contact the Waco ISD Assistant Superintendent of Human Resources at 254-755-9410. For information or complaints regarding compliance with the nondiscrimination requirements of Section 504 of the Rehabilitation Act of 1973, as amended, contact Waco ISD Special Education Executive Director at 254-755-9569 or write to P.O. Box 27, Waco, TX, 76703.
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