What are the responsibilities and job description for the RN Care Coordinator position at Waikiki Health?
Waikiki Health has been providing healthcare services to our community for over 50 years. Thanks to our members and passionate and dedicated professionals, we have grown from our single Waikiki Drug Clinic, helping minimize the drug use among our community’s youth, to a multi-service, multi-site non-profit agency. Our mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. We strive to provide compassionate healing and expert care that result in improved health and quality of life for all in our island community. We work hard each day to better ourselves in order to care for our Hawaii Ohana. If you are looking for a career path that will make an everlasting difference in your community, Waikiki Health is right for you.
Waikiki Health is recruiting for a full-time RN Care Coordinator. The RN Care Coordinator works within a multi-disciplinary health care team in the delivery of comprehensive services for patients who are identified as high utilizers of the ED or Hospital and/or diagnosed with chronic diseases such as, but not limited, to diabetes, hypertension, obesity, chronic pain, or Hepatitis C. The RN Care Coordinator is a patient advocate and facilitator of the Patient Centered Medical Home (PCMH) and its target population of Diabetics and Emergency Room / Hospital Utilizers through the provision of health education, medication adherence counseling, follow-up monitoring, improvement of access to care, and guiding patients through problem focused clinical visits.
In order to be considered for the position, you must apply through ADP Workforce Now:
https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=d2354195-5aa4-430f-8772-667797e2561e&sid=V2Fpa2lraWg=&ccId=19000101_000001&type=MP&lang=en_US
Duties include but are not limited to:
- Collaborates with medical providers and staff members to identify patients via referral from a target PCMH population who clinically demonstrate (i.e. high ER utilizer, uncontrolled A1c) need of care coordination.
- Assists health care team and patient to develop person-centered care plans tailored to patient centered needs and primary social support system.
- Assesses patients for care coordination by asking and receiving consent to have care coordination, assessing disease and treatment comprehension, depression, labs, medications, and patient’s health related goals.
- Complete ER/Hospital follow-up calls in a timely manner. The goal is to get the patient in to the clinic to be seen by a provider within 7 days of discharged
- Assess patient’s social determinants of health (SDOH) and provide information on community resources.
- Performs other tasks as assigned
Qualifications:
- Familiarity with common software programs, (i.e. Windows-based programs) an ability to quickly learn new systems.
- Ability to communicate effectively with patients, community members, and staff members.
- Proficient in computer skills: typing, navigating through the internet and emails.
- OSHA training.
- BCLS biannually
- Registered Nurse in the State of Hawaii. RN License is current, valid & in good standing
*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, MMR, Hep B (optional), Covid-19.
Waikiki Health provides a comprehensive set of benefits to our employees, including 100% premium paid employee health care, voluntary life insurance, generous employer matching, paid holidays, paid time-off, and more. We are currently looking for compassionate and team-oriented individuals to join our organization. If you are interested in improving health and quality of life for all in our island community, please visit our website for more information: waikikihealth.org
